Privacy Policy

Last updated: December 2025

Who we are

Highland Group RDA is a registered charity providing riding and carriage-driving activities for disabled children and adults.

Website: www.highlandgrouprda.org.uk
Email: info@highlandgrouprda.org.uk
Charity number: SC007357

We are committed to protecting your privacy and handling your personal data responsibly and transparently.

What information we collect

Depending on how you interact with us, we may collect:

Information you provide directly

Name
Email address
Telephone number
Information submitted through contact or enquiry forms

If you apply to participate in RDA activities, additional information may be collected separately using secure application forms. This can include health, mobility, or support-related information, which is handled with particular care.

Information collected automatically

When you visit our website, basic technical information may be collected automatically, such as:

IP address
Device and browser type
Pages visited

This information is used only to help us understand how the website is used and to keep it secure.

How we use your information

We use your information to:

Respond to enquiries
Manage participation in RDA activities
Communicate important information about sessions, events, or safety
Improve and maintain our website
Meet legal and safeguarding obligations

We only use your data where we have a lawful basis to do so, such as consent, legitimate interests, or legal obligation.

Sensitive personal data

Some information we collect (for example, health or disability details) is classed as special category data under UK GDPR.

This information is used only to support participants safely and appropriately
Access is restricted to relevant RDA personnel
It is never used for marketing

Cookies

Our website may use essential cookies to ensure it works properly.

We do not use cookies for advertising or tracking across other websites.

If non-essential cookies are introduced in future, clear information and choices will be provided.

Website hosting and processors

Behind the scenes, the website is hosted using modern, secure infrastructure. This may involve trusted third-party providers who process limited technical data on our behalf, strictly under data-protection agreements.

From your point of view, this does not change how your information is handled.

How long we keep your data

We keep personal data only for as long as necessary:

Enquiry data is kept only while it is relevant
Participant records are retained in line with RDA UK guidance and legal requirements
Data is securely deleted when no longer required

Sharing your information

We do not sell or rent personal data.

Information may be shared only:

With RDA UK where required
With medical or safeguarding professionals where necessary for safety
Where required by law

Any sharing is done carefully and proportionately.

Your rights

Under UK data-protection law, you have the right to:

Access the personal data we hold about you
Ask for incorrect data to be corrected
Ask for your data to be erased (where appropriate)
Object to or restrict certain types of processing

To exercise these rights, contact us at info@highlandgrouprda.org.uk.

Keeping your data safe

We take appropriate technical and organisational steps to protect personal information from loss, misuse, or unauthorised access.

If something technical needs attention, it is handled centrally.

Changes to this policy

This policy may be updated occasionally to reflect changes in law or how the charity operates.

The latest version will always be published on our website.